Wildz Casino Customer Service Overview

Wildz Casino is renowned for its dedication to providing top-notch customer service. Their support team is available around the clock, ensuring that players have assistance whenever they need it. Here’s a comprehensive overview of the customer service options available at Wildz New Zealand

24/7 Support Availability

No matter when you play, Wildz ensures that help is just a click away. Their customer service team operates 24 hours a day, 7 days a week, ensuring that players from all time zones can get assistance whenever they need it.

Multilingual Support

Understanding the diverse player base of Wildz, the support team offers assistance in multiple languages, including:

  • English
  • German
  • French
  • Finnish
  • Norwegian

This multilingual support ensures that players can communicate their concerns in a language they’re comfortable with.

Live Chat

For immediate assistance, players can use the Live Chat feature. It’s a quick and efficient way to get real-time responses to queries or concerns. Whether you have questions about gameplay, transactions, or any other aspect of the casino experience, the Live Chat team is ready to assist.

Email Support

For detailed queries or if you prefer written communication, you can reach out to the Wildz support team via email at [email protected]. They strive to respond to emails promptly, ensuring that players get the information they need without unnecessary delays.

Common Issues Addressed

Wildz’s customer service team is equipped to handle a wide range of issues, including:

  • Account registration and verification
  • Deposit and withdrawal queries
  • Bonus and promotion details
  • Game-related concerns
  • Technical issues
  • Responsible Gaming assistence

Dedicated FAQ Section

For players who prefer to find answers on their own, Wildz offers a comprehensive FAQ section. This section covers a wide range of topics, from game rules to payment methods, providing players with instant answers to common questions.


Wildz Casino’s commitment to exceptional customer service is evident in the multiple support channels they offer and their dedication to addressing player concerns promptly. Whether you’re a new player or a seasoned gamer, you can be assured that Wildz’s customer service team is ready to assist you every step of the way.